CAHPS Bibliography

Browse or search for publications about the development and use of CAHPS surveys and other topics related to assessing patients’ experiences with care.

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Mosen DM, Carlson MJ, Morales LS, et al.
Satisfaction with provider communication among Spanish-speaking Medicaid enrollees.
Ambul Pediatr
2004 Nov-Dec;4(6):
Zaslavsky AM, Zaborski LB, Cleary PD.
Plan, geographical, and temporal variation of consumer assessments of ambulatory health care.
Health Serv Res
2004 Oct;39(5):
Freymuth K, Ronan F.
Modeling patient decision-making: the role of base-rate and anecdotal information.
J Clin Psychol Med Settings
2004 Sept;11(3):
Kanouse DE, Spranca M, Vaiana M.
Reporting about health care quality: a guide to the galaxy.
Health Promot Pract
2004 July;5(3):
Hibbard JH, Pawlson LG.
Why not give consumers a framework for understanding quality?.
Jt Comm Journal Qual Saf
2004 June;30(6):
Morales LS, Elliott MN, Brown J, et al.
The applicability of the Consumer Assessment of Health Plans Survey (CAHPS) to Preferred Provider Organizations in the United States: a discussion of industry concerns.
Int J Qual Health Care
2004 June;16(3):
Xu KT.
The combined effects of participatory styles of elderly patients and their physicians on satisfaction.
Health Serv Res
2004 Apr;39(2):
Landon BE, Zaslavsky AM, Bernard SL, et al.
Comparison of performance of traditional Medicare vs Medicare managed care.
2004 Apr;291(14):
Scholle SH, Weisman CS, Anderson RT, et al.
The development and validation of the primary care satisfaction survey for women.
Women's Health Issues
2004 Mar-Apr;14(2):
Nelson EC, Gentry MA, Mook KH, et al.
How many patients are needed to provide reliable evaluations of individual clinicians?.
Med Care
2004 Mar;42(3):