Introduction to Communication and Optimal Resolution (CANDOR): Video

AHRQ Communication and Optimal Resolution Toolkit

Communication and Optimal Resolution (CANDOR) is a process that health care institutions and practitioners can use to respond in a timely, thorough, and just way when unexpected events cause patient harm. This video provides an overview of the CANDOR process.

Return to CANDOR Contents

Page last reviewed February 2017
Page originally created April 2016
Internet Citation: Introduction to Communication and Optimal Resolution (CANDOR): Video. Content last reviewed February 2017. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/professionals/quality-patient-safety/patient-safety-resources/resources/candor/videos/introduction.html