AHRQ's Quality & Patient Safety Programs by Setting: Ambulatory Care
Ambulatory Surgery Center (ASC) Survey on Patient Safety Culture is a staff-administered survey that helps ambulatory surgery centers assess how their staff perceive various aspects of safety culture.
CAHPS® Clinician & Group Survey was developed by AHRQ and designed to measure patients’ experiences of their care, including communication with doctors and nurses, responsiveness of staff, and other indicators of safe, high-quality care. The surveys are developed from the patient’s perspective on what’s important to measure.
Community-Acquired Pneumonia Clinical Decision Support Implementation Toolkit helps clinicians and clinical informaticians in primary care and other ambulatory settings implement and adopt the community-acquired pneumonia clinical decision support alert for the management of community-acquired pneumonia.
Environmental Scan of Primary Care-Based Efforts To Reduce Readmissions have focused on the hospital setting and staff using evidence-based programs, such as AHRQ’s RED (Re-Engineered Discharge) toolkit for hospitals.
Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families is an ongoing project that currently offers four interventions and four case studies designed to improve patient safety by meaningfully engaging patients and families in their care. The full guide is in development.
Health Literacy Universal Precautions Toolkit, 2nd Edition can help primary care practices reduce the complexity of health care, increase patient understanding of health information, and enhance support for patients of all literacy levels. It includes tools to improve spoken and written communication, tools to improve selfmanagement and empowerment, and others.
Improving Your Laboratory Testing Process: A Step-by-Step Guide for Rapid-Cycle Patient Safety and Quality Improvement increases the reliability of the lab testing process within a medical office with step-by-step guidance. Includes checklists and materials to help communicate with patients.
Medical Office Survey of Patient Safety Culture is a staff-administered survey that helps medical offices assess how their staff perceive various aspects of safety culture.
Question Builder helps patients and caregivers prepare for medical appointments and maximize visit time by creating a list of questions to take with them.
Reducing Diagnostic Errors in Primary Care Pediatrics Toolkit aims to assist primary care practice teams with a systematic approach to reduce diagnostic errors among children in three important areas:
- Elevated blood pressure, which is misdiagnosed in 74 to 87 percent of children.
- Adolescent depression, which affects nearly 10 percent of teenagers, and is misdiagnosed in almost 75 percent of adolescents.
Actionable pediatric diagnostic tests, which are potentially delayed up to 26 percent of the time.
Safety Program for End-Stage Renal Disease Facilities Toolkit helps end-stage renal disease clinics prevent healthcare-associated infections in dialysis patients by following clinical practices, creating a culture of safety, using checklists and other audit tools, and engaging with patients and their families. The toolkit includes four instructional modules that a facilitator can use to teach dialysis center team members specific ways to create a culture of safety.
TeamSTEPPS® for Office-Based Care is a core curriculum initially developed for use in hospitals and adapted to other settings. It is a customizable “train the trainer” program plus specialized tools to reduce risks to patient safety by training clinicians in teamwork and communication skills.
Toolkit to Engage High-Risk Patients in Safe Transitions Across Ambulatory Settings is designed to help staff actively engage patients and their care partners to prevent errors during transitions of care, when patients are especially vulnerable to safety errors, in part, because of a lack of effective communication and patient engagement.