What Can You Evaluate About a Quality Reporting Project?
An evaluation of a consumer report could have any of three major focal points:
- Evaluating the Process. The process involves all the steps you took to get the results you wanted.
- Evaluating Results. The results address whether you achieved your objectives, as well as what other, unexpected outcomes emerged.
- Evaluating Cost-Effectiveness. Cost-effectiveness addresses whether you have used your resources as wisely as possible and whether there might be less expensive ways to achieve the same results.