Webcast: Using Just Culture To Improve Hospital SOPS Results

• Summary
• Speakers and Presentation Slides
• Recordings
• Transcript

Summary

On November 9, 2016, the Agency for Healthcare Research and Quality (AHRQ) hosted a webcast featuring Just Culture initiatives that helped improve scores on the Hospital Survey on Patient Safety Culture, particularly the Nonpunitive Response to Error composite. Topics discussed during the webcast included strategies used to implement Just Culture in a health care system and how these led to improved results on the survey.

Speakers and Presentation Slides

	Celeste Mayer, Ph.D. University of North Carolina Health Care System, Chapel Hill, NC Presentation slides (PDF, 984 KB)
	Theresa Famolaro (Moderator) M.P.S., M.S., M.B.A. Westat, Rockville, MD Introduction Slides (PDF, 436 KB) Closing Slides (PDF, 192 KB)

Recordings

Audio: Listen to the interview (MP3, 57:40)

Video:

Using Just Culture To Improve Hospital SOPS Results (57:40)

Transcript

Read the transcript of the Webcast (PDF, 228 KB)