Recent Insights Into CAHPS Survey Modes and Response Rates

Date

November 19, 2019

Time

12:00–1:30 p.m. ET

Register

Summary

This AHRQ webcast will share recent research findings on survey invitation formats, such as email and text, and administration modes, such as web and on-site distribution. This research examines the impact of invitations and administration modes on response rates and how well survey respondents represent the patient population.

Speakers

Caren Ginsberg
Caren Ginsberg, Ph.D.
Director, CAHPS Division
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality
 
Paul Cleary
Paul Cleary, Ph.D.
Anna M.R. Lauder Professor of Public Health
Department of Health Policy and Management
Yale School of Public Health
 
Layla Parast
Layla Parast, Ph.D.
Statistician
RAND
 
Marc Elliott
Marc Elliott, Ph.D.
Senior Principal Researcher
RAND
 
Stephanie Fry
Stephanie Fry (Moderator)
Senior Study Director
Westat
 
Page last reviewed September 2019
Page originally created September 2019
Internet Citation: Recent Insights Into CAHPS Survey Modes and Response Rates. Content last reviewed September 2019. Agency for Healthcare Research and Quality, Rockville, MD. https://www.ahrq.gov/cahps/news-and-events/events/webinar-111919.html
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