Introducing the CAHPS End-of-Life Care Survey (Webcast)
January 15, 2026
Contents
Summary
This webcast explored the purpose and development of AHRQ’s newest Consumer Assessment of Healthcare Providers and Systems (CAHPS) End-of-Life Care Survey. Experts discussed why this new survey was created, how it was tested, and the best practices for its implementation. The session will also featured insights from Kaiser Permanente, highlighting the organization’s experience using the survey during its field-testing phase.
Speakers
Jonathan Bakdash, Ph.D.
Social Science Analyst
CAHPS and SOPS Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality
Social Science Analyst
CAHPS and SOPS Programs
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality
Rebecca Anhang Price, Ph.D.
RAND
Center for Medicaid Services
RAND
Center for Medicaid Services
Melissa Bradley
Associate Director
RAND
Survey Research Group
Associate Director
RAND
Survey Research Group
Susan Wang, M.D.
Medical Director–Palliative Care
Kaiser Permanente
Medical Director–Palliative Care
Kaiser Permanente
Stephanie Fry, CPXP (Moderator)
Associate Vice President
Westat
Associate Vice President
Westat
Slide Presentation and Recording
- Introducing the CAHPS End-of-Life Care Survey (PDF, 897 KB)
Introducing the CAHPS End-of-Life Care Survey (58:45)
