Understanding CAHPS Surveys: A Primer for New Users (Webcast)

Date

Thursday, January 11, 2018
1:00 to 2:00 p.m. ET

Summary

This Webcast from the Agency for Healthcare Research and Quality (AHRQ) will provide an overview of the CAHPS surveys. Speakers will explain how CAHPS surveys focus on patients' priorities and build on current research in survey development and administration. Speakers will also review recommended guidelines for administering CAHPS surveys and discuss the ways in which organizations are using survey results.

Speakers

Caren Ginsberg
Caren Ginsberg, Ph.D.
Director, CAHPS Division
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality
 
Dale Shaller

Dale Shaller, MPA
Principal
Shaller Consulting Group

 
Stephanie Fry

Stephanie Fry (Moderator and Speaker)
Senior Study Director
Westat

 

 

Page last reviewed December 2017
Page originally created December 2017
Internet Citation: Understanding CAHPS Surveys: A Primer for New Users (Webcast). Content last reviewed December 2017. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/cahps/news-and-events/events/webinar-011818.html