Understanding CAHPS Surveys: A Primer for New Users (Webcast): Annual Refresher

Tuesday, January 8, 2019

Rescheduled from Wednesday, December 5, 2018, due to the National Day of Mourning in honor of former President George H.W. Bush.

Time

12:00 to 1:00 p.m. ET

Register

Summary

This Webcast from the Agency for Healthcare Research and Quality (AHRQ) will provide an overview of the CAHPS surveys. Speakers will explain how CAHPS surveys focus on patients’ priorities and build on current research in survey development and administration. Speakers will also review recommended guidelines for administering CAHPS surveys and discuss the ways in which organizations are using survey results.

Speakers

Caren Ginsberg
Caren Ginsberg, Ph.D.
Director, CAHPS Division
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality
 
Susan Edgman-Levitan

Susan Edgman-Levitan, P.A.
Executive Director
John D. Stoeckle Center for Primary Care Innovation
Massachusetts General Hospital

 
Stephanie Fry

Stephanie Fry (Moderator and Speaker)
Senior Study Director
Westat

 

 

Page last reviewed December 2018
Page originally created November 2018
Internet Citation: Understanding CAHPS Surveys: A Primer for New Users (Webcast): Annual Refresher. Content last reviewed December 2018. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/cahps/news-and-events/events/webinar-120518.html