Understanding CAHPS Surveys: A Primer for New Users (Webcast): Annual Refresher

January 8, 2019

Summary

This Webcast from the Agency for Healthcare Research and Quality (AHRQ) provided an overview of the CAHPS surveys. Speakers explained how CAHPS surveys focus on patients' priorities and build on current research in survey development and administration. Speakers also reviewed recommended guidelines for administering CAHPS surveys and discuss the ways in which organizations are using survey results.

Speakers

Caren Ginsberg
Caren Ginsberg, Ph.D.
Director, CAHPS Division
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality
 
Susan Edgman-Levitan

Susan Edgman-Levitan, P.A.
Executive Director
John D. Stoeckle Center for Primary Care Innovation
Massachusetts General Hospital

 
Stephanie Fry

Stephanie Fry (Moderator and Speaker)
Senior Study Director
Westat

 

 

Page last reviewed January 2019
Page originally created November 2018
Internet Citation: Understanding CAHPS Surveys: A Primer for New Users (Webcast): Annual Refresher. Content last reviewed January 2019. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/cahps/news-and-events/events/webinar-120518.html
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