Understanding CAHPS Surveys: A Primer for New Users (Webcast): Annual Refresher
January 8, 2019
This Webcast from the Agency for Healthcare Research and Quality (AHRQ) provided an overview of the CAHPS surveys. Speakers explained how CAHPS surveys focus on patients' priorities and build on current research in survey development and administration. Speakers also reviewed recommended guidelines for administering CAHPS surveys and discuss the ways in which organizations are using survey results.
Director, CAHPS Division
Center for Quality Improvement and Patient Safety
Agency for Healthcare Research and Quality
Susan Edgman-Levitan, P.A.
John D. Stoeckle Center for Primary Care Innovation
Massachusetts General Hospital
Stephanie Fry (Moderator and Speaker)
Senior Study Director
Page originally created November 2018