Medical Office Survey on Patient Safety Culture

AHRQ sponsored the development of the Medical Office Survey on Patient Safety Culture. in response to requests for a survey in this setting. This survey is designed specifically for outpatient medical office providers and other staff and asks for their opinions about the culture of patient safety and health care quality in their medical offices.

Medical Office Survey Toolkit

Survey Form

  • Medical Office Survey—English (PDF, 313 KB; MS Word, 224 KB)
  • Medical Office Survey—Spanish (PDF, 231.7 KB; MS Word, 213 KB)

Survey Items and Composite Measures

  • Medical Office Items and Composites—English (PDF, 208 KB)
  • Medical Office Items and Composites—Spanish (PDF, 244 KB)

Supplemental Items

Learn more about SOPS-approved supplemental item sets for the Medical Office Survey.

Survey User's Guide

The User's Guide discusses issues and major decisions involved in conducting a survey and reporting the results. The Guide includes information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, conducting a Web-based survey, and preparing and analyzing data, and producing reports.

  • Medical Office Survey User's Guide (PDF, 1.11 MB).

Additional Resources

Frequently Asked Questions

Action Planning Tool (PDF, 368.7 KB; Word, 111.77 KB)

The Action Planning Tool assists users of the AHRQ Surveys on Patient Safety Culture to develop an action plan for improving patient safety culture in their organizations.

Research Reference List

This research reference list provides citations for published articles using AHRQ Surveys on Patient Safety Culture. It includes references on the use of the surveys; psychometric analyses; analyses linking the survey to outcome data; reviews of instruments; and international studies.

Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture (Webcast)

This Webcast provides highlights from the 2014 Medical Office User Database Report. Speakers presented their organizations' have use of the AHRQ Medical Office Survey on Patient Safety Culture and interventions to improve their patient safety culture.

Using the Medical Office Survey on Patient Safety Culture (Webcast)

This Webcast provides an overview of the development and use of the survey. The Oregon Practice-based Research Network shared lessons learned. Westat discussed results from the 2010 Preliminary Results as well as new analyses of patient safety culture perceptions between physicians and other medical office staff, and how medical office characteristics like size, ownership, specialty, and Health Information Technology (Health IT) implementation affect the survey results.

Page last reviewed March 2018
Page originally created August 2013
Internet Citation: Medical Office Survey on Patient Safety Culture. Content last reviewed March 2018. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/sops/quality-patient-safety/patientsafetyculture/medical-office/index.html