Medical Office Survey on Patient Safety Culture

In response to medical offices interested in a survey that focuses on patient safety culture in their offices, AHRQ sponsored the development of the Medical Office Survey on Patient Safety Culture. This survey is designed specifically for outpatient medical office providers and staff and asks for their opinions about the culture of patient safety and health care quality in their medical offices.

Medical Office Survey Toolkit

Frequently Asked Questions

Survey Form

  • Medical Office Survey—English (PDF, 313 KB; MS Word, 224 KB)
  • Medical Office Survey—Spanish (PDF, 231.7 KB; MS Word, 213 KB)

Survey Items and Composites

  • Medical Office Items and Composites—English (PDF, 362 KB)
  • Medical Office Items and Composites—Spanish (PDF, 243.71 KB)

Supplemental Items

Learn more about SOPS-approved supplemental item sets for the Medical Office Survey.

Survey User's Guide

The User's Guide provides a general overview of the issues and major decisions involved in conducting a survey and reporting the results. The Guide includes information on getting started, selecting a sample, determining data collection methods, establishing data collection procedures, conducting a Web-based survey, and preparing and analyzing data, and producing reports.

  • Medical Office Survey User's Guide (PDF, 1.11 MB).

Comparative Database

Many medical offices using the AHRQ Medical Office Survey on Patient Safety Culture have expressed interest in comparing their results to other medical offices. In response, AHRQ has established the Medical Office Survey on Patient Safety Culture Comparative Database. This database is a central repository for survey data from medical offices that have administered the AHRQ patient safety culture survey instrument.

Additional Resources

Action Planning Tool (PDF, 368.7 KB; Word, 111.77 KB)

This tool was designed primarily for users of the AHRQ Surveys on Patient Safety Culture and is intended for use after your organization administers the survey and analyzes the results. It provides step-by-step guidance to help survey users develop an action plan to improve patient safety culture.

Research Reference List

The purpose of this research reference list is to provide citations for articles published on the AHRQ safety culture surveys. It includes references on the use of the surveys; psychometric analyses; analyses linking the survey to outcome data; reviews of instruments; and international studies.

Success Stories from the AHRQ Medical Office Survey on Patient Safety Culture (Webinar)

A webinar conducted on September 16, 2014, provides users with highlights from the 2014 Medical Office User Comparative Database Report. Users shared how their organizations have successfully used the AHRQ Medical Office Survey on Patient Safety Culture and improved their patient safety culture over time.

Page last reviewed December 2017
Page originally created August 2013
Internet Citation: Medical Office Survey on Patient Safety Culture. Content last reviewed December 2017. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/sops/quality-patient-safety/patientsafetyculture/medical-office/index.html