Value and Efficiency Supplemental Item Set for Medical Office SOPS
The SOPS® Value and Efficiency Supplemental Item Set for medical offices was designed to be used in conjunction with the core Medical Office Survey to help medical offices assess the extent to which their organizations place a priority on and adopt practices to promote efficiency, waste reduction, patient centeredness, and high-quality care at a reasonable cost. The 21 supplemental items may be added to the Medical Office Survey, just before the Background Questions.
The Value and Efficiency Supplemental Item Set was developed and pilot tested for providers and staff in medical offices and ask for their opinions about the culture of value and efficiency in their organizations. More information on the SOPS Value and Efficiency Supplemental Item Set for the Hospital Survey is available.
Supplemental Item Set
- Value and Efficiency Supplemental Item Set for the Medical Office Survey—English (Word, 79 KB; PDF, 317 KB)
- Value and Efficiency Supplemental Item Set for the Medical Office Survey—Spanish (Word, 82 KB; PDF, 298 KB)
Topics Covered by the Value and Efficiency Item Set
The Value and Efficiency Supplemental Item Set addresses the following topic areas:
- Empowerment To Improve Efficiency (3 items).
- Efficiency and Waste Reduction (3 items).
- Patient Centeredness and Efficiency (3 items).
- Owner, Managing Partner, Leadership Support for Improving Efficiency and Reducing Waste (4 items).
- Experience With Activities To Improve Efficiency (8 items).
Pilot Study Results
The Medical Office Value and Efficiency Supplemental Item Set was administered to providers and staff in 96 medical offices in early 2014. Pilot study results are available for more than 1,400 medical office staff who completed the survey items.
Resource List
This document contains references to websites that provide practical resources hospitals and medical offices can use to implement changes to improve the culture of value and efficiency in their organizations.
