CAHPS Measures of Patient Experience

Each CAHPS survey produces several measures of patient experience. These measures include composite measures, which combine two or more related survey items; rating measures, which reflect respondents’ ratings on a scale of 0 to 10; and single-item measures.

Select a survey to review the measures from the core instrument.

Measures From the CAHPS Ambulatory Care Surveys

CAHPS Health Plan Survey Measures (versions 5.0 and 4.0)

CAHPS Clinician & Group Survey Measures (version 3.0 and 2.0)

CAHPS Cancer Care Survey Measures

CAHPS Surgical Care Survey Measures

CAHPS Dental Plan Survey Measures

Experience of Care and Health Outcomes (ECHO) Survey Measures

CAHPS American Indian Survey Measures

Measures From the CAHPS Facility Surveys

CAHPS Child Hospital Survey Measures

CAHPS Nursing Home Family Member Survey Measures

For information about measures from CAHPS surveys administered by the Centers for Medicare & Medicaid Services (CMS), please visit the Web sites for those surveys.

Page last reviewed February 2017
Page originally created September 2013
Internet Citation: CAHPS Measures of Patient Experience. Content last reviewed February 2017. Agency for Healthcare Research and Quality, Rockville, MD. http://www.ahrq.gov/cahps/consumer-reporting/measures/index.html