CAHPS Dental Plan Survey

The CAHPS Dental Plan Survey is a standardized questionnaire that asks adult enrollees in dental plans to report on their experiences with care and services from a dental plan, the dentists, and their staff. This survey was developed for the TRICARE dental plan, but has been adapted for other uses. It is available to States, purchasers, and other organizations interested in assessing, improving, and reporting on the quality and value offered by dental plans.

Get the Dental Plan Survey

The following documents are available for this survey:

Users of this survey may want to consult the following guidance:

Quality Measures From the Dental Plan Survey

The Dental Plan Survey produces the following measures of patient experience:

  • Care from Dentists and Staff
  • Access to Dental Care
  • Dental Plan Information and Services
  • Overall Rating of the Dentist
  • Overall Rating of Dental Care
  • Overall Rating of Ease of Finding a Dentist
  • Overall Rating of the Dental Plan

Review CAHPS Dental Plan Survey Measures.

Brief History

The American Institutes for Research (AIR) and TRICARE, the Department of Defense's health plan for military personnel and their dependents, developed this survey to measure patients' experiences with their dental plan and its services. They submitted this survey to the CAHPS Consortium, which adopted it as a CAHPS product in December 2006.

Learn about the development of the Dental Plan Survey.

Page last reviewed March 2018
Page originally created October 2011
Internet Citation: CAHPS Dental Plan Survey. Content last reviewed March 2018. Agency for Healthcare Research and Quality, Rockville, MD.
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