Download Family Member Survey and Instructions

Download a ZIP file containing all Family Member Survey documents: (ZIP [ - 3.18 MB])

How do you unzip this file? To unzip the zipped file, double-click on the file name. If you do not have a zip file utility already installed on your computer, you can get one from the many vendors on the Internet that have zip file format utilities for Windows®, Mac®, Linux, and Unix.

Contents of the ZIP file

What's Available for the CAHPS Nursing Home Surveys
Find out what documents are available to support your use of the Nursing Home Surveys.

Survey

Family Member Survey
Includes the core questionnaire for an adult population; available in English and Spanish.

Guidance Documents

Translating CAHPS Surveys
Explains how to translate CAHPS surveys from English into another language in a cost-effective yet culturally competent manner.

Instructions for Analyzing Data from CAHPS Surveys
Provides general guidelines for using the CAHPS analysis program (known as the CAHPS macro).

SAS Document Package
Includes SAS® files needed for the CAHPS analysis program.

Patient Experience Measures from the CAHPS Nursing Home Surveys

Provides a list of the composite and rating measures that can be used for public and internal reports of Family Member Survey results; tables indicate which survey items are included in each measure.

Where are the files? The files you requested have been transmitted to your default download folder, unless you selected a different folder during the download process

Any questions? Contact the CAHPS User Network at cahps1@westat.com or 1-800-492-9261.